suryajitu – Privacy Policy and Data Protection

1. Data We Collect

In order to provide the best possible service, suryajitu collects several categories of data from users. This data is collected directly from you when you register or use the service, as well as automatically through industry-standard tracking technologies.

• Account information: full name, email address, phone number, date of birth, and the username you register when creating an account.
• Payment information: bank account numbers, account holder names, or digital wallet details (DANA, GoPay, OVO) used for IDR deposit and withdrawal transactions. Payment card data is not stored directly in our systems.
• Device and browser data: IP address, browser type, operating system, screen resolution, and device information used when accessing the platform.
• Usage data: pages visited, session duration, games played, betting history, and other interactions with platform features.
• Cookies and tracking data: session cookies and persistent cookies that help us recognize returning users and improve the navigation experience.

2. Purpose of Data Use

Data collected by suryajitu is used responsibly and only for legitimate operational purposes. We do not use user data for purposes beyond those listed below without explicit consent.

• Processing account registration, login, and identity verification (KYC) prior to the first withdrawal.
• Facilitating deposit and withdrawal transactions in Indonesian Rupiah (IDR) via local payment methods.
• Sending important notifications related to your account, security, or changes to our services.
• Detecting and preventing fraudulent activity, system manipulation, or violations of our terms of use.
• Improving platform quality based on usage patterns and user feedback.
• Meeting legal and regulatory obligations applicable in our operational jurisdiction.

3. Cookies and Tracking Technologies

suryajitu uses cookies to enhance platform functionality and the user experience. Cookies are small text files stored on your device when you access the site. We use two main types of cookies: session cookies, which are automatically deleted when the browser is closed, and persistent cookies, which are stored for a set period to recognize returning users.

The cookies we use help keep your login session active, save display preferences, and anonymously analyze usage patterns to improve our service. You can configure your browser to block or delete cookies at any time through your browser settings. Please note, however, that disabling certain cookies may affect the functionality of some platform features, including the ability to remain logged into your account.

4. Data Storage and Security

All user data is stored on servers protected with industry-standard SSL/TLS encryption. Access to user data is restricted to staff with a legitimate business need who have completed data security training. User passwords are stored in an irreversible hash format, meaning even suryajitu's internal team cannot view the original password.

Payment data such as bank account numbers or digital wallet details is stored in encrypted form and only partially displayed in the account interface for confirmation purposes. We conduct periodic internal security audits to ensure our data protection systems remain up to date and effective against the latest threats.

5. Sharing Data with Third Parties

suryajitu does not sell, rent, or trade users' personal data to third parties for marketing purposes. User data may only be shared in the following strictly limited situations:

• Payment service providers: transaction information required to process deposits and withdrawals through Indonesian local banks or digital wallets.
• Platform technology providers: technical partners who help operate the platform infrastructure, bound by contractual confidentiality obligations.
• Legal obligations: data may be disclosed to competent authorities when required by law or a valid court order.

All third parties that receive user data are required to apply security standards equivalent to those we apply ourselves.

6. User Rights Over Personal Data

As a user of the suryajitu platform, you have a number of rights regarding the personal data we hold. You can exercise these rights by contacting our support team via email at [email protected] or through the FAQ.

• Right of access: You may request a copy of the personal data we hold about you.
• Right of rectification: You can request corrections to inaccurate or incomplete data through the account settings page.
• Right of erasure: You can submit a request to delete your account and associated data, subject to any data retention obligations required by law.
• Right to restriction of processing: under certain conditions, you can ask us to restrict the way we process your data.
• Right to data portability: You may request your data in a machine-readable format for transfer to another service.

7. Policy Changes and Contact

suryajitu reserves the right to update this privacy policy at any time to reflect changes in operational practices, technology, or applicable regulations. Any changes will be published on this page with the updated date shown at the top. Continued use of the service after changes are published constitutes acceptance of the updated policy. We recommend that users check this page periodically.

If you have any questions, objections, or requests regarding this privacy policy or your personal data, please contact our team at [email protected]. Our team will endeavor to respond to every inquiry within a reasonable timeframe. General information about accounts and security is also available in our FAQ page which can be accessed at any time.